At Learn-Languages, we are committed to your satisfaction and success. Since our products are delivered digitally, special conditions apply to refunds and returns.
🧾 Digital Products – Refund Eligibility
Due to the nature of digital downloads, we do not offer returns or exchanges once the product has been delivered or downloaded.
However, we understand that things don’t always go as planned. You may be eligible for a refund if:
- You did not receive the product due to a technical error (e.g. failed download).
- The product is significantly different from the description on the website.
- There is a critical error or corruption in the file preventing usage.
📧 How to Request a Refund
To request a refund, please contact our support team within 7 days of purchase at:
✉️ Support
Include your order number, product name, and a brief description of the issue.
Our team will respond within 2 business days.
🔒 Non-Refundable Situations
We cannot issue refunds if:
- You changed your mind after purchasing.
- You do not have the required software/device to use the file.
- You purchased the wrong product by mistake.
- You claim dissatisfaction but have downloaded the product in full.
🏁 Final Notes
All sales are considered final after 7 days.
We reserve the right to refuse refund requests that violate this policy or show abuse.